Singapore Government

Singpass
 
SINGPASS SERVICES
ANNOUNCEMENTS
 
 
 
 
New Enhanced SingPass Feature - Immediate Reset

Immediate Reset is introduced to enable you to obtain your password online immediately instead of waiting for 4 working days. You only need to pre-register your local mobile phone number and select and answer two security questions on the SingPass website to enjoy this service. In the event that you have forgotten your password, you can reset your password anytime, anywhere.

Sign up for Immediate Reset now and stand to win a $10 NTUC Voucher*

Be the first 500 to sign up for Immediate Reset from 25 Nov to 25 Dec 2008 to win the vouchers.

*The following Terms and Conditions apply:
  • Only new Immediate Reset sign-ups are eligible to win the vouchers.
  • Issuance of vouchers will only be made upon successful sign-ups.
  • Vouchers given are based on first-come-first-served basis.
  • Vouchers given are non-exchangeable for cash.
  • Winners will be notified and vouchers will be sent via post by 15 Feb 2009.
  • All lost vouchers will not be replaced and no extension of validity for expired vouchers will be allowed.
  • Privileges of the NTUC vouchers are governed by the terms & conditions set by NTUC and may be amended or withdrawn without prior notice.
  • CrimsonLogic's decision on all matters relating to the draws shall be final, binding and conclusive and no correspondence will be entertained.
  • CrimsonLogic reserves the right to amend the promotion details without prior notice.
SingPass Scheduled Maintenance
We wish to inform you that there will be a scheduled maintenance on the SingPass system on 30th Nov 2008, from 04:00 hrs to 10:00 hr. The maintenance is aligned with the Governments' Scheduled Maintenance of Central Infrastructure Services for the month of November 2008. During this period, SingPass services will not be available. We regret any inconvenience caused.
Update on SingPass counter location
Please note that the SingPass Issuance/Reset service at the following 5 CDCs will cease with effect from 1 October 2008.

1) North West CDC
900 South Woodlands Drive
#01-04 Woodlands Civic Centre
Singapore 730900
4) North East CDC
3 Tampines Grande
#01-02, AIA Tampines
Singapore 528799
2) South East CDC
10 Eunos Road
#02-01, Singapore Post Centre
Singapore 408600
5) South West CDC
The JTC Summit
8 Jurong Town Hall Road
#03-11, Singapore 609434
3) Central CDC
HDB Hub Bizthree
490, Lorong 6 Toa Payoh
#04-10, Singapore 310490

You can still apply/reset your SingPass online or at any of the remaining SingPass issuance/reset counter locations.

Note: To use Immediate Reset of SingPass via online, you will need to pre-register your mobile number and security questions in the system using your SingPass. Please sign up for Immediate Reset feature if you have not already done so.

New Enhanced SingPass Feature - Immediate Reset
Immediate Reset is introduced to enable you to obtain your password online immediately instead of waiting for 4 working days. You only need to pre-register your local mobile phone number and select and answer two security questions on the SingPass website to enjoy this service. In the event that you have forgotten your password, you can reset your password anytime, anywhere.

Watch the step by step online demo to learn how to use the new feature:

New SingPass Service
From 25 November 2007, CrimsonLogic will be the new SingPass operator. For enquiries or assistance on SingPass from 25 November, please call 6887-7377 or
e-mail singpass-helpdesk@crimsonlogic.com. The operating hours are from 8.00 am to 6.00 pm (Mondays to Fridays) and from 8.00 am to 2.00 pm (Saturdays). Closed on Sundays and Public Holidays.

Please click to view the Press Release. Click to view the FAQs.
New SingPass users
From 20 February 2006, selected Work Permit holders are now eligible to apply for SingPass.
ABOUT SINGPASS

SingPass is your common password to transact with different Government online services, so keep it confidential.

You are eligible to apply for SingPass if you are a:

  • Singapore Citizen and Permanent Resident
  • Employment Pass and Personalised Employment Pass holders
  • Entrepreneur Pass holders
  • S-Pass holders
  • Dependent Pass holders (of EP, PEP, EntrePass and S-Pass holders)
  • Selected Work Permit Holders
You can get your SingPass on the spot at the appointed Counter locations or request your SingPass to be posted to you by using our Online Request service.
Last updated on 19 Nov 2008
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