Privacy Policy

For the purpose of this Privacy Policy, terms defined in MyInfo's Terms of Use have the same meaning and construction in this Privacy Policy, except to the extent that the context requires otherwise.

By choosing to create a Profile, you agree that we may retrieve your personal data from participating Government agencies and Statutory Boards to build your Profile, so as to allow us to provide improved service delivery and user experience during online transactions with participating Government agencies, Statutory Boards and organisations ("Purpose"). Please click here for the full set of such data items. Any additional personal data that you provide would also constitute consent to augment your Profile for the same Purpose.

Data from your Profile may only be released to participating Government agencies, Statutory Boards and organisations with your consent, which will be requested by such Government agencies, Statutory Boards and organisations in the course of your online transactions with them. Data from your Profile may also be shared, with your consent, with other Government agencies or Statutory Boards or authorised agents of such Government agencies or Statutory Boards for the purpose of providing you with more efficient and effective public services.

We will retain your personal data in your Profile until such time that you expressly wish to withdraw your consent for us to do so. In the event where you wish to withdraw your consent for us to maintain your Profile, or to retrieve personal data from participating Government agencies and Statutory Boards to build your Profile, you must immediately deactivate and delete your Profile through the Portal. The deletion of your Profile does not affect your personal data that is held by participating Government agencies or Statutory Boards, nor does it affect consent previously given to participating Government agencies, Statutory Boards and organisation to access your Profile data.

In the event that you do not consent to a participating Government agency, Statutory Board or organisation retrieving your data from your Profile, you may decline such a request by the participating Government agency, Statutory Board or organisation without affecting any instances of consent that you may have previously given to the same or other participating Government agency, Statutory Board or organisation, or the consent that you may have given to us for the purpose of building your Profile.

To safeguard your personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies. This site may contain links to sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those sites.

Please contact us using our feedback form if you have any enquiries or feedback on our data protection policies and procedures. You can refer to the accompanying tooltip 'info' icon for each data field should you wish to obtain information on the procedure for making corrections to your personal data records.