SingPass - Counter Locations

Counter Locations

You can visit any of these SingPass counters in-person to apply for a new account or reset your password, with the following documents for verification.

Alternatively, if you have set up your 2FA and have forgotten your SingPass password, you can click here to reset it immediately online. To apply for a new SingPass account online, please click here.

Category	Required Documents (Must be original and are still valid)
Singapore Citizens & Permanent Residents (PR)	For Citizen: NRIC or Singapore Passport or Singapore Driving Licence or National Service IDs from SAF, SPF and SCDF For PR: NRIC or Passport with Re-entry Permit or Singapore Driving Licence or National Service IDs from SAF, SPF and SCDF
Employment Pass (EP) and Personalised Employment Pass (PEP) holders	- EP/PEP card or; - Singapore Driving Licence
EntrePass holders	- EntrePass card or; - Approval-In-Principle letter (AIP) and Passport or; - Singapore Driving Licence
S-Pass holders	- S-Pass card or; - Singapore Driving Licence
Eligible Work Permit (WP) holders	- WP card or; - Singapore Driving Licence
Dependant Pass (DP) holders (of EP, PEP, EntrePass and S-Pass)	- DP Pass card or; - Singapore Driving Licence
Long-Term Visit Pass-Plus (LTVP+) holders (Issued by ICA)	- Visit Pass (PLUS) Card or; - Singapore Driving Licence

Important Notes:

Only original documents listed in the above table will be accepted at the SingPass counter for verification, (Documents such as In-Principle- Approval (IPA) Letter, police report for lost NRIC, ez-link card, senior citizen card, etc. are not acceptable).
For Permanent Residents using their passports for verification, they must either bring their passports containing the Re-entry Permit (REP) endorsement or their passports together with a copy of their REP print-out. Please note that with effect from 2 Jan 2009, ICA has ceased to issue REP endorsements in passports.
Please note that work pass holders who are eligible to apply for SingPass can only do so on the following Monday after their work pass has been issued.
Please note that you are strictly not allowed to authorize another person to request/reset your SingPass on your behalf.

Find the counter locations nearest to you:

Central
East
West
North

CENTRAL:

Kim Seng CC
570 Havelock Road
Singapore 169640
Tel: 6272 3878
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Tanjong Pagar CC
101 Cantonment Road
Singapore S089774
Tel: 6221 9898
Opening Hours:
12pm - 8pm, Mon - Fri

Thomson CC
194 Upper Thomson Road
Singapore 574339
Tel: 6251 6344
Opening Hours:
9am - 9pm, Mon - Fri

Tiong Bahru CC
67A Eu Chin Street
Singapore 169715
Tel: 6223 0748
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Whampoa CC
300 Whampoa Drive
Singapore 327737
Tel: 6254 7060
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Toa Payoh West CC
200 Lorong 2 Toa Payoh
Singapore 319642
Tel: 6253 5585
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Toa Payoh Central CC
Toa Payoh Central Community Building
93 Toa Payoh Central, #01-01
Singapore 319194
Tel: 6252 1249
Opening Hours:
9:30am - 5:30pm, Mon - Fri

CPF Bishan Service Centre
3 Bishan Place
#01-01
Singapore 579838
Opening Hours:
8am - 5pm, Mon - Fri; 8am - 1pm, Sat

Inland Revenue Authority of Singapore
Taxpayer Services Centre
55 Revenue House
Newton Road
Singapore 307987
Opening Hours:
8am - 5pm, Mon - Fri

EAST:

Bedok CC
850 New Upper Changi Road
Singapore 467352
Tel: 6442 5317
Opening Hours:
9am - 8pm, Mon - Sun

Changi Simei CC
10 Simei Street 2
Singapore 529915
Tel: 6781 6058
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Eunos CC
180 Bedok Reservoir Road
Singapore 479220
Tel: 6448 6971
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Jalan Besar CC
Blk 7 King George's Ave
#02-124
Singapore 201007
Tel: 6298 6110
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Kaki Bukit CC
670 Bedok North St 3
Singapore 469627
Tel: 6445 4223
Opening Hours:
9am - 8pm, Mon - Sun

Kallang CC
45 Boon Keng Road
Singapore 339771
Tel: 6298 4582
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Marine Parade CC
278 Marine Parade Road
Singapore 449282
Tel: 6346 7703
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Pasir Ris East CC
1 Pasir Ris Drive 4, #01-08
Singapore 519457
Tel: 6581 1861
Opening Hours:
9am - 9pm, Mon - Fri

Tampines East CC
10 Tampines St. 23
Singapore 529341
Tel: 6786 3227
Opening Hours:
9:30am - 5:30pm, Mon - Fri

CPF Tampines Service Centre
1 Tampines Central 5
#01-01
Singapore 529508
Opening Hours:
8am - 5pm, Mon - Fri; 8am - 1pm, Sat

Tampines West CC
5 Tampines Ave 3
Singapore 529705
Tel: 6788 1912
Opening Hours:
9:30am - 8:00pm, Mon - Sun
(Except Public Holidays)

Our Tampines Hub
51 Tampines Ave 4
#01-K2
Singapore 529684
Tel: 6340 3635
Opening Hours:
9am - 8pm, Mon - Sun

WEST:

Bukit Batok CC
21 Bukit Batok Central
Singapore 659959
Tel: 6564 6317
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Bukit Batok East CC
23 Bukit Batok East Ave 4
Singapore 659841
Tel: 6565 9330
Opening Hours:
9am - 9pm, Mon - Fri, 9am - 1pm, Sat - Sun

Bukit Panjang CC
8 Pending Road
Singapore 678295
Tel: 6506 0900
Opening Hours:
9am - 9pm, Mon - Fri

Buona Vista CC
36 Holland Drive #01-01
Singapore 270036
Tel: 6778 5163
Opening Hours:
9:30am - 9:30pm, Mon - Fri

Chua Chu Kang CC
35 Teck Whye Avenue
Singapore 688892
Tel: 6769 1694
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Clementi CC
220 Clementi Avenue 4
Singapore 129880
Tel: 6778 1950
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Gek Poh Ville CC
1 Jurong West St 74
Singapore 649149
Tel: 6792 0095
Opening Hours:
9:00am - 9:30pm, Mon - Sun

Hong Kah North CC
30 Bukit Batok St 31
Singapore 659440
Tel: 6567 3130
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Taman Jurong CC
1 Yung Sheng Road
Singapore 618495
Tel: 6265 1711
Opening Hours:
9:30am - 5:30pm, Mon - Fri

West Coast CC
2 Clementi West St. 2
Singapore 129605
Tel: 6779 1098
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Ulu Pandan CC
170 Ghim Moh Rd #01-01
Ulu Pandan Community Building
Singapore 279621
Tel: 6469 3154
Opening Hours:
9:30am - 9:30pm, Mon - Sun

The Frontier CC
60 Jurong West Central 3
The Frontier Community Club, #01-01
Singapore 648346
Tel: 6795 8229
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Yew Tee CC
20 Choa Chu Kang St 52
#01-01, Singapore 689286
Tel: 6769 3672
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Zhenghua CC
Zhenghua Constituency Office, 1 Segar Road #01-01
Singapore 677738
Tel: 6310 6702
Opening Hours:
9am - 9pm, Mon - Fri

CPF Jurong Service Centre
(near Jurong East MRT Station)
21 Jurong Gateway Road
#01-01
Singapore 608546
Opening Hours:
8am - 5pm, Mon - Fri, , 8am - 1pm, Sat

Keat Hong CC
2 Choa Chu Kang Loop, #01-01
Singapore 689687
Tel: 6769 4194 / 6769 1598
Opening Hours:
9:30am - 5:30pm, Mon - Fri

NORTH:

Chong Pang CC
21 Yishun Ring Road
Singapore 768677
Tel: 6758 8258
Opening Hours:
9:30am - 5:30pm, Mon - Fri

Fu Chun CC
1 Woodlands Street 31
Singapore 738581
Tel: 6365 6911
Opening Hours:
9am - 9pm, Mon - Sun

Rivervale CC
Blk 193 Rivervale Drive
#01-787 Singapore 540193
Tel: 6312 0470
Opening Hours:
2pm - 9pm, Mon - Sun

Sengkang CC
2 Sengkang Square #01-01
Singapore 545025
Tel: 6312 5400
Opening Hours:
9am - 9pm, Mon - Sun

The Serangoon
10 Serangoon North Ave 2
Singapore 555877
Tel: 6282 4369
Opening Hours:
9:30am - 9:30pm, Mon - Sun

Woodlands CC
1 Woodlands Street 81
#01-01 Singapore 738526
Tel: 6368 9938
Opening Hours:
9:30am - 9:30pm, Mon - Fri

Yio Chu Kang CC
50 Ang Mo Kio,Street 61
Singapore 569163
Tel: 6457 0414
Opening Hours:
9:30am - 5:30pm, Mon - Fri

CPF Woodlands Service Centre
900 South Woodlands Drive
#01-02 Woodlands Civic
Singapore 730900
Opening Hours:
8am - 5pm, Mon - Fri, 8am - 1pm, Sat

Land Transport Authority
10 Sin Ming Drive
Singapore 575701
Opening Hours:
8am - 5pm, Mon - Fri, 8am - 1pm, Sat

Security Issues

Advisory Note