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Help and FAQ
a. You understand that SingPass is intended to help you connect and transact with the Government of Singapore and statutory boards (collectively "Public Agencies") online. As there are inherent security risks on the Internet, you have carefully considered and accept the risks arising from the use of SingPass and its related e-services that are provided by Public Agencies.
b. You shall maintain secure possession of your SingPass account. If you know or suspect that the security of your SingPass account has been compromised, you must change your SingPass password and notify the SingPass operator immediately.
c. You shall be liable for all transactions conducted under your account if you disclose or share your SingPass account with anyone else (regardless of whether you receive payment for it), .or you have compromised your account in any way.
d. The Public Agencies do not warrant or endorse any goods, services, information, accuracy or the privacy practice associated with any non-public sector websites ('Private Website') even though the Private Website may require the use of SingPass.
e. You shall not hold the Public Agencies liable for any damage or loss of any kind caused as a result (direct or indirect) of the use of any Private Website, including but not limited to any damage or loss suffered as a result of reliance on the contents contained in or available from the Private Website.
f. You shall under no circumstances submit, upload or transfer any unauthorised files, codes, scripts (including but not limited to viruses or Trojan Horses), documents, and information, in the course of using SingPass and its related e-services that are provided by Public Agencies.
g. You shall under no circumstances modify, interfere with or intercept any transaction which is part of SingPass or its related e-services that are provided by Public Agencies (including but not limited to its authentication system and password issuance/reset services).
i. As soon as you are aware of or have reason to suspect any vulnerability or potential weakness in the SingPass system, you shall immediately notify the SingPass operator in confidence.
Agreement - Terms
All access of any area of this SingPass Website ("The Website") is governed by the terms and conditions below ("Terms"). If you do not accept any of these Terms, exit immediately. Continue only if you accept these Terms.
In these Terms, the words "we", "our" and "us" refers to the Government of Singapore.
Access To SingPass
The accessibility and operation of The Website relies on technologies outside our control. We do not guarantee continuous accessibility or uninterrupted operation of The Website.
Relying On Information
We provide The Website as a general information source only and we are not involved in giving professional advice here. The Website may not cover all information available on a particular issue. Before relying on the Website, you should do your own checks or obtain professional advice relevant to your particular circumstances.
Where appropriate, we use available technology to protect the security of communications made through The Website. However, we do not accept liability for the security, authenticity, integrity or confidentiality of any transactions and other communications made through The Website.
Internet communications may be susceptible to interference or interception by third parties. Despite our best efforts, we make no warranties that The Website is free of infection by computer viruses or other unauthorised software.
You should take appropriate steps to keep your information, software and equipment secure.
This includes clearing your Internet browser cookies and cache before and after using any services on The Website.
You should keep your passwords confidential. Please note that we will never ask you for your SingPass or any other login password.
For more details on the essential infocomm security tips, please visit: http://www.singcert.org.sg.
We are not responsible or liable for the availability or content of any other Internet site (not provided by us) linked to or from The Website. Access to any other Internet site is at your own risk. If you create a link or frame to The Website, you do so at your own risk.
We reserve the right to object or disable any link or frame to or from The Website.
We reserve the right to change the URL of The Website.
Materials, including source code, pages, documents and online graphics, audio and video in The Website are protected by law. The intellectual property rights in the materials is owned by or licensed to us. All rights reserved. (Government of Singapore © 2010).
Apart from any fair dealings for the purposes of private study, research, criticism or review, as permitted in law, no part of The Website may be reproduced or reused for any commercial purposes whatsoever without our prior written permission.
General Disclaimer And Limitation Of Liability
We will not be liable for any loss or damage (i) that you may incur on account of using, visiting or relying on any statements, opinion, representation or information in The Website, (ii) resulting from any delay in operation or transmission, communications failure, Internet access difficulties or malfunctions in equipment or software, or (iii) the conduct or the views of any person who accesses or uses The Website.
There are currently no fees for using any part of The Website. We reserve the right to introduce new fees from time to time. We are not responsible for any fees charged by any other Internet site (not provided by us).
Use of The Website and these Terms are governed by the laws of Singapore. Any claim relating to use of The Website shall be heard by Singapore Courts.
We may revise these Terms at any time by updating this page. You should visit this page from time to time and review the then current Terms because they are binding on you. We may modify or discontinue any information or features that form part of The Website at any time, with or without notice to you, and without liability.
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Last updated on 14 February 2018 © 2018 Government of Singapore
Last updated on 14 February 2018
© 2018 Government of Singapore
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