Stay vigilant
and stay safe online
User awareness is as crucial as our technical and operational safeguards. Always proceed with caution when transacting online.
Singpass portal
Ensure that the website domain you’re accessing is singpass.gov.sg, with a 'lock' icon in the address bar.
Singpass app
Ensure that the URL domain displayed on your Singpass app’s consent page matches that on your browser.
Beware of unsolicited
SMSes, emails or calls
Singpass does not send hyperlinks or QR codes through SMSes or WhatsApp
Unsure of a SMS, email or call?
- Contact the relevant organisation directly to verify.
- You may also wish to forward any suspicious message to the Singpass helpdesk as an attachment to assist with investigations.
Recent scams involving Singpass
PUB, SP Group and Singpass impersonated by scammers amid surge in phishing cases: Police
07 Jun 2022
SINGAPORE: The police on Tuesday (Jun 7) renewed their calls for caution amid a surge in phishing scams involving emails and SMSes purportedly from government and public service agencies.
At least S$7.1 million lost to tech support scams since January 2022
26 Apr 2022
SINGAPORE: A recurring tech support scam has duped at least 154 victims since January this year with losses amounting to at least S$7.1 million, the authorities warned on Tuesday (Apr 26).
Police advisory on scam survey leading to the misuse of singpass access
22 Feb 2022
The Police would like to alert the public to a new modus operandi where scammers would mislead victims into scanning Singpass QR codes and unknowingly authorising access to digital services. Thereafter, the scammers would misuse the access granted for fraudulent purposes.
Practise good
security hygiene
Be aware of your surroundings and never allow others to watch you enter your Singpass login and Two-Factor Authentication (2FA) details.
Always log out of the digital service (on your internet browser) after you have completed your transaction.
Secure your device with biometric options and only register your own fingerprint or face on the device.
Ensure your computer’s operating system, web browsers and other software security patches are up to date. Only install software and updates from official sources.
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How is your data protected?
Suspect that your Singpass has been compromised?
- Reset your Singpass password immediately
- Call +65 6335 3533 or email support@singpass.gov.sg to secure your account.
